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Customer Satisfaction Index - Adult/Vocational
Instructions
Answer questions as they relate to you. For most answers, check the box(es) most applicable to you or fill in the blanks.
Demographic
Please provide the following information
1.
School
2.
Ethnicity
3.
Gender
Counseling
Please click on your reaction to each statement as it relates to your experience with the counseling staff at your school
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
4.
I fully discussed my educational needs and goals with a counselor.
5.
The counselor was knowledgeable about the courses I was interested in.
6.
The counselor was helpful in informing me of open classes.
7.
The counselor asked if I might qualify for special services or financial aid.
Testing
Please click on your reaction to each statement as it relates to your experience with the testing process at your school.
8.
My initial test was scheduled quickly.
9.
The testing room was quiet and free of disruption.
10.
The test directions were clearly explained to me.
Registration
Please click on your reaction to each statement as it relates to your experience with the registration process at your school.
11.
Registration procedures were clear.
12.
My registration was quick and efficient.
Security and Physical Environment
Please click on your reaction to each statement as it relates to the security and physical environment of your school.
13.
I felt safe while attending classes.
14.
The school was clean.
15.
Restrooms were not readily accessible.
16.
The media center (library) was available to me.
17.
Computers were available to me.
18.
Child care was available.
Training and Responsiveness
Please click on your reaction to each statement as it relates to the training you received and the responsiveness of teachers and administrators to your needs.
19.
My teachers gave me appropriate instruction.
20.
Teachers helped me to meet my goals.
21.
Teachers provided me individual instruction when I needed help.
22.
I used a computer as part of my instruction.
23.
Tutoring services were available to me.
24.
I was helped with my job search when I completed my program.
25.
I was helped with employment preparation skills, such as job interview preparation and resume writing.
General Comments
26.
Feel free to write any comments about your school experience
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